{"id":1454,"date":"2014-09-15T15:29:27","date_gmt":"2014-09-15T11:29:27","guid":{"rendered":"https:\/\/rakhesh.com\/?p=1454"},"modified":"2014-09-15T15:31:08","modified_gmt":"2014-09-15T11:31:08","slug":"blackberry-10-device-not-showing-some-outlook-folders","status":"publish","type":"post","link":"https:\/\/rakhesh.com\/gadgets\/blackberry-10-device-not-showing-some-outlook-folders\/","title":{"rendered":"BlackBerry 10 device not showing some Outlook folders"},"content":{"rendered":"<p>When I set up my work account on the Z3 it was showing all my Outlook folders. I made some folders on the BlackBerry and they appeared in Outlook too. But when I made some folders on Outlook they didn&#8217;t appear in the BlackBerry. Odd! <\/p>\n<p>Tried the usual stuff like refreshing my email view on the BlackBerry but that didn&#8217;t help. Went to Account settings on the BlackBerry and checked whether there was something I could toggle to get the folder to appear &#8211; no luck! I checked the BES 10 server too in case that had some setting but there was none. <\/p>\n<div class=\"fyi\"><strong>FYI:<\/strong> Not surprising that the BES 10 server didn&#8217;t have any email folder settings because <a href=\"http:\/\/bizblog.blackberry.com\/2012\/08\/rim-activesync-security\/\" target=\"_blank\">BES 10 uses ActiveSync<\/a> instead of the custom syncing protocol of BES 5 and prior. Previously BlackBerries and BES 5 servers communicated via RIM&#8217;s servers and used a custom syncing protocol but all that has changed with the new devices and BES 10 as these communicate directly via ActiveSync. The <a href=\"http:\/\/crackberry.com\/clearing-confusion-bes-and-blackberry-10\" target=\"_blank\">BES 10 server is really optional<\/a> and if present it is used only to apply security policies and extend the corporate network to the BlackBerries without requiring a VPN or exposing ActiveSync to the Internet. The BES 10 server does not play a role in the email delivery or access.<\/div>\n<p>I noticed that the new folders I created in Outlook were sub-folders of Inbox. I wasn&#8217;t sure if that mattered so I created a new folder outside of Inbox to see if that appears on the BlackBerry. Quite oddly, it did! Now I moved the previous sub-folders of Inbox into this new folder and oddly again these now appear on the BlackBerry. Finally I moved these folders back to being a sub-folder of Inbox and now these appear under the Inbox too! Very weird. And now if I create a new sub-folder under Inbox in Outlook, it too appears on the BlackBerry. <\/p>\n<p>Not sure what the issue was or why the above steps fixed it, but I thought to post it here in case it helps anyone. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>When I set up my work account on the Z3 it was showing all my Outlook folders. I made some folders on the BlackBerry and they appeared in Outlook too. But when I made some folders on Outlook they didn&#8217;t appear in the BlackBerry. Odd! Tried the usual stuff like refreshing my email view on &hellip; <a href=\"https:\/\/rakhesh.com\/gadgets\/blackberry-10-device-not-showing-some-outlook-folders\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">BlackBerry 10 device not showing some Outlook folders<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[65],"tags":[240,241],"jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/rakhesh.com\/wp-json\/wp\/v2\/posts\/1454"}],"collection":[{"href":"https:\/\/rakhesh.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/rakhesh.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/rakhesh.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rakhesh.com\/wp-json\/wp\/v2\/comments?post=1454"}],"version-history":[{"count":0,"href":"https:\/\/rakhesh.com\/wp-json\/wp\/v2\/posts\/1454\/revisions"}],"wp:attachment":[{"href":"https:\/\/rakhesh.com\/wp-json\/wp\/v2\/media?parent=1454"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/rakhesh.com\/wp-json\/wp\/v2\/categories?post=1454"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/rakhesh.com\/wp-json\/wp\/v2\/tags?post=1454"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}